If you do not have agreed delivery conditions, the following standard delivery times and charges will apply.
Products are normally delivered within 1-5 business days (excluding WA and TAS) or unless specified otherwise. In the event that a product you order is not available, or Opal is otherwise unable to fulfil your order, we will notify you within 1 business day to arrange an agreeable alternative item, a backorder, or a full refund. Every endeavour will be made to complete delivery within the above timeframe, but Opal will have no liability if delivery is late.
Opal will deliver the Products to the delivery address you provide, Delivered Duty Paid (DDP). DDP is a standard freight term defined in Incoterms 2010. If your delivery address is within metro Sydney, Brisbane, Melbourne, Adelaide or Perth, then delivery is free if your order is for $200 or more (excluding GST). If your delivery address is outside these areas, or below this amount, freight charges will apply, and will be calculated before completion of your order. Website sales are only available for delivery places within Australia.